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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product description accurate. Only landing high.
really recomand this product, high quality. M fits to 1.76 cm and 78 kg
It's a goods product
For the first look not so warm and thin. Maybee that warm will be enaught...
Height 188 cm, weight 110 kg (without abdomen). Took 3xl-my size. The product itself is soft, the fabric is warm, almost velvety. The absence of a throat on a t-shirt-only for the benefit of winter (in other suits, my neck rubs my neck). Seams and fabric without flaws. I like it.
Size m was long for 175/65 as if on a height of 180, and the width of the stock is... Although the body adjoins
Very soft touch, i hope it opens when the cold comes
The order came on time. Quality corresponds to the description. Seller recommend.
Very satisfied. Excellent fit. Good soft material. Recommed!
Everything came as in the photo
While positive impressions. At 188/90 ideally sat xl. Sleeves and legs are long as necessary. The only thing that confuses-everywhere flat seams, but the pants are sewn together with a regular seam. Apparently not until the end of technological production.
Natelka came in size thanks to the store
Excellent product. Recommend
Beautiful underwear, the size approached, the purchase is satisfied, the store too!! thanks!
Good, don't know how to bud in winter
Excellent quality and fast delivery.
Good quality fast shipping
So far, In practice did not test, warming Size by 54 size, weight 94, height 187 Approached xxl Even a little loose Just what you need The seams are even, the landing is high, as i wanted, In practice, i will check first, write off both in cold and moisture removal Pleasant,, weak smell is, like any synthetics, on the inside slightly shaggy,